Privacy Policy

Superior Pools respects your privacy. This Privacy Policy explains what information we collect when you visit our website, request a quote, or contact us, how we use that information, and the choices you have. This is a draft policy provided for review and should be confirmed with legal counsel before launch.

We collect information you provide directly to us, such as when you fill out a quote request, contact form, or create an account. This may include:

• Name (first and last)
• Email address
• Phone number (including mobile for SMS communication)
• Property address and location details
• Project details and preferences you share with us
• Account credentials when you create an account

We may also automatically collect technical information such as your IP address, browser type, device information, and pages visited through cookies and similar technologies.

We use the information we collect to:

• Respond to your quote requests and inquiries
• Schedule consultations and site visits
• Provide and manage pool installation services
• Send you SMS messages and notifications you have consented to receive
• Process orders, payments, and shipping for products purchased through our shop
• Communicate about your project, order status, and appointments
• Improve our website, services, and customer experience
• Comply with legal obligations

When you provide your mobile phone number and consent, we may send you SMS messages related to your quote, project scheduling, order updates, or promotional offers. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For full details, see our SMS Terms & Conditions.

We do not sell your personal information. We may share your information with trusted service providers who help us operate our business (such as payment processors, CRM platforms, and communication tools), and who are bound by confidentiality obligations. We may also disclose information when required by law or to protect our rights.

We retain your information for as long as necessary to provide our services, respond to your requests, and comply with legal and accounting requirements. You may request deletion of your account and personal data by contacting us.

Our website uses cookies and similar tracking technologies to improve functionality, analyze traffic, and enhance your experience. You can control cookies through your browser settings, though some features may not function properly without them.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of SMS and marketing communications at any time
• Withdraw consent for data processing where applicable

To exercise any of these rights, contact us using the information below.

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last Updated" date. We encourage you to review this page periodically.